Goals & Activities
“WHY ARE LANGUAGE SERVICES IMPORTANT IN HEALTH CARE?
A CASE FOR NEW ORLEANS
Barriers to quality care are significant for all uninsured and under-insured residents of New Orleans. Individuals with limited English proficiency (LEP) face the added difficulty of poor communication. Communication is a critical element of patient safety and quality care. Communication barriers between provider and patient lead to decreased use of preventive services, misuse of services, and higher rates of hospitalization and drug complications. The Louisiana Language Access Coalition Health Committee seeks to address issue of access to quality health care and health disparities for LEP individuals by eliminating barriers to effective communication.